there was an error locating one of the items needed to complete this operation. it might have been deleted

June 11, 2008 at 2:08 am | Posted in Outlook | 8 Comments

You get this error when you try to configure outlook to connect to exchange.

To resolve this, close outlook and look for mapisvc.inf and delete this file, and restart your outlook.


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  1. Thanks so much!!

  2. It worked like a charm!

  3. Perfect thanks!

  4. Thank you. That worked.

  5. Awesome! save me reinstalling. worked like a charm

  6. No wonder you are number one in Google for this error message! Thank you!

  7. Didn’t think there was much hope when I searched for such a nondescript error, however, this fixed my problem straight away. Thank you

  8. Great “saved my time”

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